Hours of Operation, Monday - Friday, 8 AM to 5 PM CST
Please explore the two 24/7 Help Desks below to find the answer to your inquiry in just moments.
Your answer, or submit form, is likely only a couple of mouse clicks away.
Your answer, or submit form, is likely only a couple of mouse clicks away.
B2B vendor or dealer inquiries? Vendor Links
800-523-4321
SHOPPER HELP DESK
Product FAQs
Company FAQs
- About Us
- Where to Buy
- Dealer & Vendor Inquiries
- Shipping & Delivery
- Warranty Policy
- Return Policy
- Product Suggestion Form
Ordering & Checkout
EXISTING CUSTOMER HELP DESK
Newly Placed Orders
- Edit or Cancel an Order
- Order Status, Tracking or Missing Packages
- Help with Hose Reel Assembly & Installation
- Arrived with Damaged, Defective or Missing Parts
- Returns and Exchanges
- Get a Copy of an Invoice
- Submit a Product Review
Product Troubleshooting, Repair & Parts
- Garden Hose Reels
- Polyurethane Garden Hose
- Garden Hose Repair Tool & Fittings
- Watering Tools & Accessories
- Discontinued Products
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